A. Policy on the Right of Withdrawal

Introduction

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby consumers are defined as any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity:

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

  1. Important: For a contract for the provision our Services, the following applies: The right of withdrawal also expires (prematurely) if the services have been rendered completely and (i) you have expressly agreed that we may begin fulfilling the contract before the withdrawal period expires, and (ii) you have confirmed your knowledge that your right of withdrawal expires upon commencement of contract fulfilment, and (iii) we have provided you with confirmation of this

To exercise your right of withdrawal, you must inform us (Insert your name, geographical address and, where available, your telephone number, fax number and e-mail address) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. 1

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

B. Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To [here the trader's name, geographical address and, where available, his fax number and e-mail address are to be inserted by the trader]:

[please include appropriate contact information]

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*),

Ordered on (*) ____________ / received on (*) __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notification is made on paper)

Date

(*) Delete as applicable